Privacy Policy

Effective Date: 03/20/2025

At Little Swaps, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect information collected through our mobile application and related services. By using our app, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Account Information: When you create an account, we collect personal information such as your name, email address, and password.

• Profile Information: You may choose to add profile details such as profile photos, location, and descriptions, which are visible to other users.

• Transaction Information: When you buy or sell items, we collect information about the transactions, including payment details and shipping information. Payments are processed by third-party payment providers who may have their own privacy policies.

• Device and Usage Information: We collect information about your device, including device type, IP address, operating system, and app usage data to improve app functionality and user experience.

• Communications: We may retain records of your communications with us, including customer support inquiries, feedback, and any communications with other users through the app.

2. How We Use Your Information

• Account Management: We use your information to create and manage your account, provide customer support, and communicate with you regarding your account.

• Transaction Processing: To facilitate buying and selling activities, including managing payments, shipping, and returns.

• Personalization: To personalize your experience, including suggesting items or other features based on your preferences.

• Analytics and Improvements: To monitor app performance, diagnose issues, and improve our services, ensuring a safe and functional experience for all users.

• Marketing Communications: With your consent, we may send you promotional messages, offers, and updates related to Little Swaps. You may opt out of these communications at any time.

3. How We Share Your Information

• With Other Users: Profile and listing information, including your username, profile photo, and item listings, is visible to other users.

• Third-Party Service Providers: We share information with third-party service providers for payment processing, data analysis, customer support, and other services necessary to run our platform.

• Legal Compliance: We may disclose your information if required by law or in response to legal processes, including to enforce our Terms and Conditions or protect the rights, safety, and security of users.

• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the transaction.

4. Your Privacy Choices and Rights

• Access and Update: You can access, update, or delete your personal information through your account settings. If you need assistance, please contact support.

• Communication Preferences: You may choose to opt out of promotional emails and notifications in your account settings or by following the unsubscribe instructions included in communications.

• Data Deletion: You may request deletion of your account and personal data by contacting support. Please note that certain information may be retained to comply with legal obligations or for security purposes.

5. Security of Your Information

We implement reasonable security measures to protect your data from unauthorized access, use, or disclosure. However, no security system is infallible. By using the app, you acknowledge and accept this risk.

6. Children's Privacy

Little Swaps is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information.

7. Third-Party Links and Services

Our app may contain links to third-party websites or services, including payment processors. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you interact with.

8. International Data Transfers

Little Swaps is based in New York, United States, and your data may be transferred and stored outside your country of residence. By using the app, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide our services.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes and provide a clear opportunity for review. Continued use of the app after changes are made constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@littleswaps.com.